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Building Good Relations with the Media Some
PR’s may claim “personal media contacts” are the key to successful PR. Exercising these media
contacts may involve them charging meals and drinks to your account. Don’t entertain this
notion. Good PR is about developing a sound professional relationship with journalists - that
means providing them with the information and opportunities they need to interest their
readers.
Ten Things You Should Do
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Understand your media. Editors
and journalists are gatekeepers standing between you and the public you wish to address.
Look at journal profiles, and forward features to define with your PR company which groups
you need to target and with what frequency.
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Understand what your editors want.
Look at samples of key journals, web sites and other outlets on your target list. What is
the mix of commissioned articles, features, releases and advertorials? What is the typical
copy length, style, and tone of voice? Aim to match these criteria.
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Offer exclusives. More
valuable than a three-course lunch - professional editors will appreciate exclusive
features, exclusive access to senior management and exclusive facility visits.
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Provide good copy. Good copy
is on time, the right length, in a suitable style, adopting the right tone and delivered
in a format for easy editing and inclusion.
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Submit good supporting pictures.
Including professionally taken pictures (video clips for broadcast/sound bites for
radio) - help to sell the story. As with copy, look at what is used as a guide to format.
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Demonstrate authority. Good
journalism - and by implication good PR - is based on facts not fluff, give statistics,
quote authoritative sources, use reliable research.
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Remember the power of the sound bite.
In writing as in broadcast, the brief sentence that summarises your case in a few easily
remembered words will win the hearts of editors.
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Aim for high production values.
Editors can get very upset by sloppy copy, poor punctuation, bad spelling and fuzzy
pictures.
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Know when to phone. Editors
are busy people. There are times when you will have to call to sell in a story - but not
as the latest issue is being put to bed.
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Say “thank you”. When an
editor takes time out to visit you, publishes your 2000 word feature verbatim or gives you
a front cover picture, then do reciprocate with a well meant “thank you”.
Five Things You Should Not Do
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Don’t use standard or out of date
lists. This is a common reason for unsuitable material being sent to editors and
one of the quickest ways to annoy them. Your PR company should research the media for each
project from an up to date database and send only to relevant titles.
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Don’t claim copyright. This
should be true for all material offered for publication free of fee - consent should also
extend to web use.
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Don’t flog dead dogs. If an
editor is clearly not interested in the story you are pitching, withdraw politely and
offer the story to someone else.
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Don’t link editorial with
advertising. Unless the item is an “advertorial” in which case it is advertising.
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Don’t compromise the editor’s
integrity. Over elaborate entertaining and high value gifts may be construed as
some sort of bribe and can backfire.
Further Reading
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Title |
Author |
Publisher |
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Managing the Media for Free Publicity |
Annie Gurton |
Prentice Hall |
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How to Handle the Media |
Nicholas Comfort |
Politico's Publishing |
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Be Your Own Spin Doctor |
Paul Richards |
Take That |
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© Ainsworth
Maguire
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